I am an infectiously motivating and encouraging experience and design leader focused on inspiring and driving a positive impact for users at scale. I am passionate about change and take great pride in innovating and pushing the boundaries of CX and UX. I love bridging the gap between human interactions, processes, technology, and solutions. By utilizing generative AI, ML, and AR, I am excited to advance the UX landscape beyond its potential.

I've been a design and strategic executive, leader and advisor at 2 of our big 4 consulting firms, both large and boutique agencies, successful startups, pushing Forbes 30 under 30 founders, and more. I have been directly responsible for generating $millions in revenue per year.

I value humans at the heart of what I do, and am passionate about fostering empathy, being a champion, and cultivating an amazing collaborative culture. Through relentless user-centered research and strategic design thinking, I drive organizations to success through remarkable user experiences.

Make no mistake…along with my insatiable love for experience and UX, I am obsessed with creative projects that extend from furniture building to bread making, and using my home as a test-kitchen in an attempt to develop my own Asian fusion creations for my dream spot “BaddyFlaves”. The creative side of my brain never stops moving.

Most importantly, I am absolutely obsessed with my adorable family.