I am an infectiously motivating and encouraging DC based experience and design leader focused on inspiring and driving a positive impact for users at scale. I am passionate about change and take great pride in innovating and pushing the boundaries of CX and UX. I love bridging the gap between human interactions, processes, technology, and solutions. By utilizing generative AI, ML, and AR, I am excited to advance the UX landscape beyond its potential.

I've been a design and strategic executive, leader and advisor at 2 of our big 4 consulting firms, both large and boutique agencies, successful startups, pushing Forbes 30 under 30 founders, and more. My diverse portfolio spans collaborations with SaaS companies, startups, government agencies, and Fortune 500 giants across a spectrum of industries. I have been directly responsible for generating $millions in revenue per year.

I value humans at the heart of what I do, understanding the global picture with a keen ability in connecting with users. I am passionate about fostering empathy, being a champion, and cultivating an amazing collaborative culture. Through relentless user-centered research and strategic design thinking, I drive organizations to success by bringing ideas to life through remarkable user experiences.

Make no mistake…along with my insatiable love for experience and UX, I am obsessed with creative projects that extend from furniture building to bread making, and using my home as a test-kitchen in an attempt to develop my own Asian fusion creations for my dream spot “BaddyFlaves”. The creative side of my brain never stops moving.

Most importantly, I am absolutely obsessed with my adorable family.